Housing age
1991
median year Papillion homes were built
27% of Papillion’s homes were built before 1980 and about a quarter since 2000.
Source: U.S. Census Bureau, ACS 2020–2024 5-year (B25035, B25034), checked Oct 7, 2026
Service area
Plumber in Papillion, NE
Repairs, drains, sewer lines, water heaters and softeners in Papillion, booked through our Omaha line. Papillion runs its own water and its own permit rules; here they are.
Omaha(402) 391-1855(402) 391-1855Council Bluffs(712) 256-0689(712) 256-0689Book onlineSchedule your visit
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Papillion, Nebraska
Plumbing in Papillion: what’s local
Papillion is not on MUD water. The city pumps its own from wells, and its code spells out who pays for sewer repairs and how often backflow devices get tested.
Water
City wells, not MUD
Papillion has owned and run its own water system since 1976. Its 2025 water quality report says the water comes from 11 wells in the Platte River alluvial aquifer. Tiburon, Lakewood Village and Westmont are not on city water.
Source: City of Papillion, Water Division; City of Papillion, 2025 Water Quality Report; City of Papillion, Water & Sewer Billing, checked Oct 7, 2026
Hardness
13 grains per gallon
The city rates Papillion’s water at 13 grains per gallon of hardness, which it calls hard. That is harder than MUD’s average of 9. If you have a water softener, that is the figure to give whoever sets it up.
Source: City of Papillion, Water Hardness; MUD, 2025 Water Quality Report, checked Oct 7, 2026
Your sewer line
Sewer repairs are the owner’s cost
Papillion’s code says repairs to the pipe from the sewer main to the house are made by, and at the expense of, the customer, who pays for the licensed plumber. Sewage is treated under an agreement with Omaha, or by the Sarpy County and Cities Wastewater Agency in some areas.
Source: Papillion City Code, Ch. 158 Sewers; Papillion Ordinance 2053, checked Oct 7, 2026
Permits
What the permit form covers
Papillion’s plumbing permit application lists electric and gas water heaters, sanitary sewer repair, water treatment and softeners, lawn sprinklers with backflow preventers, and fixtures. Permits go through the Building Department at 122 E. Third St; the inspection line is 402-597-2072.
Source: City of Papillion, Plumbing Permit Application, checked Oct 7, 2026
Backflow
A yearly backflow test
Papillion’s water code requires customers to certify to the city at least once a year that their backflow prevention device has been tested. The city also sends a cross-connection survey every 5 years.
Source: Papillion City Code, Ch. 195 Water; City of Papillion, Cross Connection Questionnaire, checked Oct 7, 2026
Services in Papillion
What we do in Papillion
Papillion is served from our Omaha side, so each service links to its Omaha page.
Papillion is on the Nebraska side, so the Omaha line, (402) 391-1855, is the one to call first.
Questions
Papillion plumbing questions
Is Papillion on MUD water?
No. Papillion has run its own water system since 1976, from 11 wells in the Platte River alluvial aquifer. Tiburon, Lakewood Village and Westmont are not on city water.
How hard is Papillion’s water?
The city rates it at 13 grains per gallon, which it calls hard. That is the figure to give whoever sets up your water softener.
Does a water heater replacement need a permit in Papillion?
Water heaters (electric and gas) are listed on Papillion’s plumbing permit application, along with sewer repair, softeners, lawn sprinklers with backflow preventers and fixtures. Permits go through the Building Department at 122 E. Third St.
Who pays to repair the sewer line to my house?
Papillion’s code puts repairs to the pipe from the sewer main to the house on the customer, including the cost of the licensed plumber.
Which number should I call from Papillion?
Our Omaha line, (402) 391-1855. Office hours are Monday to Friday, 7 AM to 4 PM; for an emergency, call any time, the line is answered 24/7.
Papillion · answering 24/7
Need a plumber in Papillion?
Call during office hours (Monday to Friday, 7 AM to 4 PM) to book a visit. For an emergency, call any time; the line is answered 24/7. Or use the form below.
