Housing age
1969
median year Carter Lake homes were built
71% of Carter Lake’s homes were built before 1980 and a third before 1960.
Source: U.S. Census Bureau, ACS 2020–2024 5-year (B25035, B25034), checked Oct 7, 2026
Service area
Repairs, drains, sewer lines and water heaters in Carter Lake, booked through our Council Bluffs line. Carter Lake is an Iowa town on Omaha water; here is what that means.
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Carter Lake, Iowa
Carter Lake is in Iowa, but its water comes from Omaha’s utility and Omaha treats its sewage. Permits come from the city, and the plumbing contractor needs an Iowa license.
Housing age
1969
median year Carter Lake homes were built
71% of Carter Lake’s homes were built before 1980 and a third before 1960.
Source: U.S. Census Bureau, ACS 2020–2024 5-year (B25035, B25034), checked Oct 7, 2026
Water
The Carter Lake Water District buys all its water from Omaha (MUD lists Carter Lake among the cities it serves). MUD’s 2025 report gives an average hardness of 9 grains per gallon (range 8 to 13) for its whole system; that is not a test of Carter Lake taps. The newest water report on the city site is from 2020.
Source: Carter Lake Water District, 2020 Consumer Confidence Report; MUD, What cities does M.U.D. serve; MUD, 2025 Water Quality Report, checked Oct 7, 2026
Sewer
Carter Lake has about 80,000 feet of city sewer and pays Omaha to treat its wastewater. Cracks, sags, offsets and roots let extra water in and raised that bill, so the city lined about 50,000 feet of pipe.
Source: Iowa Councils of Governments, water and wastewater projects, checked Oct 7, 2026
City mains
Carter Lake Public Works maintains the city’s sewers and water mains. For an after-hours emergency such as a water main break or sewer backup in the city system, the city says to call 911.
Source: City of Carter Lake, Public Works Department, checked Oct 7, 2026
Permits
Plumbing permits come from the city’s Building & Zoning Department, and the application asks for the contractor’s State of Iowa license number. Iowa requires every plumbing contractor to be licensed with the state board and registered with DIAL.
Source: City of Carter Lake, Plumbing Permit Application; Iowa DIAL, plumbing contractor license, checked Oct 7, 2026
Our work in Carter Lake
Logged May 2026. These are crew check-ins from real calls, not a list of everything we’ve done there.
Carter Lake is in Iowa, so the Council Bluffs line, (712) 256-0689, is the one to call first.
From the job log
Titles and notes as our crew logged them. Locations are approximate.

Services in Carter Lake
Carter Lake is served from our Council Bluffs side, so each service links to its Council Bluffs page.
Questions
The Carter Lake Water District buys all its water from Omaha, and MUD lists Carter Lake among the cities it serves. MUD’s system-wide average hardness is 9 grains per gallon.
The city’s Building & Zoning Department issues plumbing permits, and the application asks for the contractor’s State of Iowa license number.
If it is in the city’s system, Carter Lake says to call 911 after hours. If the backup is in your own line, call us: we answer 24/7.
Our Council Bluffs line, (712) 256-0689. Office hours are Monday to Friday, 7 AM to 4 PM; for an emergency, call any time, the line is answered 24/7.
Carter Lake · answering 24/7
Call during office hours (Monday to Friday, 7 AM to 4 PM) to book a visit. For an emergency, call any time; the line is answered 24/7. Or use the form below.
Talk to a plumber
Call either office and a person picks up, day or night. Or send the form and we'll call you back. For a leak that won't stop, close the main shutoff first, then call.
Office Monday to Friday, 7 AM to 4 PM · 2740 9th Ave, Council Bluffs, IA

Family-owned · Omaha & Council Bluffs

Hi, this is the A Raymond office. Leak, clog or no hot water? Tell us what's going on, or call: a person picks up, day or night.
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